Question 1

What is palliative care at home?

Accepted Answer

Palliative care at home provides expert comfort-focused medical care to patients with serious illness in their own home. It includes pain management, symptom control, emotional support, and care coordination, provided by a physician-led team.

Question 2

Is palliative care only for dying patients?

Accepted Answer

No. Palliative care can begin at any stage of serious illness, even alongside curative treatment. It focuses on improving quality of life for both patient and family, not on hastening or delaying death.

Question 3

Who provides palliative care at CARENZA?

Accepted Answer

CARENZA's palliative care is led by Dr Sunil Dhiliwal, a Palliative Care Physician and Pain Specialist. This is a major differentiator from other home care companies in Mumbai.

Question 4

What does end-of-life care at home involve?

Accepted Answer

End-of-life home care involves physician-directed pain and symptom management, 24×7 nurse availability, emotional support for the patient and family, care planning, and coordination to ensure the patient's final days are comfortable and dignified.

Question 5

How is home palliative care different from hospice?

Accepted Answer

Hospice care is a specific programme usually for patients with less than 6 months prognosis, often in a hospice facility. Home palliative care from CARENZA is flexible, it can begin earlier, continue alongside treatment, and is provided at the patient's home.

Question 6

Does CARENZA provide family counselling for palliative care?

Accepted Answer

Yes. Family counselling and caregiver education are integral parts of CARENZA's palliative care service. Families receive guidance on what to expect, how to provide home care, and how to support their loved one emotionally.

Question 7

Does CARENZA provide palliative care for non-cancer conditions?

Accepted Answer

Yes. CARENZA provides palliative care for advanced heart failure, COPD, kidney failure, neurological conditions including ALS, dementia, and Parkinson's disease.

Question 8

Can my elderly parent with dementia receive care at home?

Accepted Answer

Yes. CARENZA provides specialised dementia care at home including safety protocols, cognitive support activities, medication management, and caregiver training for family members.

Question 9

Can CARENZA care for a patient with a tracheostomy at home?

Accepted Answer

Yes. CARENZA's trained nursing team provides tracheostomy care at home including tube changes, suction, stoma care, and monitoring — with physician oversight.

Question 10

Does CARENZA provide bereavement support after a patient passes?

Accepted Answer

CARENZA connects families with bereavement counsellors and community support resources. We believe our responsibility extends beyond clinical care to supporting the whole family.

Question 11

Can CARENZA help care for a parent with dementia at home?

Accepted Answer

Yes. CARENZA provides specialised dementia care at home including safety protocols, cognitive support activities, behavioural guidance, caregiver training, and nursing and physician oversight.

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