Are CARENZA's professionals qualified?

Yes. All CARENZA professionals, doctors, nurses, and physiotherapists are qualified, registered, experienced and verified. The service is led by Dr Sunil Dhiliwal, a Pain and Palliative Care Specialist.

Does CARENZA work with hospitals?

Yes. CARENZA coordinates with hospitals and specialists for care continuity. We communicate with your treating physician and can liaise with hospitals including Kokilaben, Hinduja, Breach Candy, Lilavati, Fortis, and others.

What elder care services does CARENZA provide?

CARENZA's elder care includes home doctor visits, medication management, nursing visits, physiotherapy, nutrition counselling, fall prevention, dementia care, chronic disease management, and a dedicated care manager for your family.

Does CARENZA train family members to care for elderly relatives?

Yes. CARENZA believes in empowering families. Our nurses and physicians provide practical training in medication management, positioning, hygiene, and what to watch out for.

Does CARENZA help families choose between home care and a care home?

Yes. Our care coordinator and physician can assess the patient's needs and help families make an informed decision about the most appropriate level of care.

What is a care manager and does CARENZA provide one?

A care manager is a dedicated healthcare coordinator who oversees all aspects of a patient's care, communicates with family members, coordinates different services, and serves as a single point of contact. CARENZA's Geriatric and premium care plans include a dedicated care manager.

Can CARENZA care for a patient who speaks only regional languages?

CARENZA's team speaks Hindi, Marathi, English, and other regional languages. Please inform us of your language preference when booking.

How is CARENZA different from apps like Portea or Care24?

CARENZA is physician-led, not a tech platform connecting nurses and caregivers. We offer clinical oversight, personalised care plans, and specialist services that staffing apps cannot provide.

CARENZA team providing compassionate home healthcare support in Mumbai

When Your Family Needs a Doctor at Home - CARENZA is There.

CARENZA was built to give this city care that is calm, coordinated, and led by a physician.

What Makes Us Different

PHYSICIAN
LED

Every care plan is designed and supervised by a qualified doctor, not just a coordinator.

CLINICAL
PROTOCOLS

We follow evidence-based guidelines for all procedures.

SPECIALIST
EXPERTISE

Palliative care, pain management, and critical care skills most home healthcare companies cannot offer.

CONTINUITY

You get a dedicated care team, not a different person every visit.

HOSPITAL
COORDINATION

We communicate with your doctors at Kokilaben, Hinduja, Breach Candy, Tata Memorial and other hospitals.

FAMILY SUPPORT

We do not just treat the patient. We support the entire family.

Our Founder

Dr Sunil Dhiliwal

Pain & Palliative Care Specialist | Founder, CARENZA caresimplified

As a physician working in hospitals and palliative care, Dr Sunil Dhiliwal witnessed something that troubled him deeply: patients who needed excellent care at home, but had no one to provide it.

Cancer patients discharged to manage their own pain. Stroke survivors with no rehabilitation at home. Elderly parents left with untrained caregivers and no medical oversight. Families paralysed by fear and exhaustion, not knowing who to call.

14+ years of experience in palliative & pain management at both hospital & home settings

Trained in end-of-life care, cancer pain protocols, and critical ethics

Personally available for complex care cases and family consultations

Committed to making specialist care accessible to every Mumbai family

Our Values

Your Health Deserves Trusted Care

CompassionWe treat every patient as we would treat our own family.
TransparencyYou always know what is happening and why.
DignityEvery patient deserves to be treated with respect, regardless of their condition.
Clinical ExcellenceMedical expertise is non-negotiable.
AccessibilityExpert care should not be only for the privileged.

Hands joined together symbolising CARENZA's supportive, compassionate care

URGENT SUPPORT

Need Urgent Home Care? We Respond Fast.

For urgent situations - sudden deterioration, post-hospital discharge, pain crisis - call us immediately. Our team is ready 24x7 for telehealth and we will dispatch a professional to you as fast as possible.

Book a Free Home Assessment

+91-9619107070