Cookie Policy
What cookies we use, why, and how to manage them
This Cookie Policy explains how Carenza Health Care ("Carenza", "we", "our") uses cookies and similar tracking technologies when you visit our website at carenza.co.in. It describes what these technologies are, why we use them, and your rights to control them.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on return visits and remember certain information about your preferences or actions. Cookies are widely used to make websites work more efficiently and to provide website owners with useful insights about how their site is used.
2. How We Use Cookies
We use cookies on the Carenza website for the following purposes:
- To ensure the website functions correctly and securely
- To remember your preferences and settings during a session
- To analyse how visitors use our website so we can improve it
- To measure the effectiveness of our marketing campaigns
- To show you relevant content and service information
3. Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the website to function. These enable core features like page navigation, form submissions, and secure sessions. The website cannot function properly without these. | Session / Up to 1 year |
| Analytics Cookies | Help us understand how visitors interact with our website — which pages are visited most, how long users stay, and where they come from. We use Google Analytics for this purpose. | Up to 2 years |
| Marketing Cookies | Used to track visitors across websites and deliver relevant advertisements. We use the Meta Pixel (Facebook) to measure ad performance and reach relevant audiences. | Up to 90 days |
| Preference Cookies | Remember your choices and personalise your experience on return visits, such as language settings or previously viewed pages. | Up to 1 year |
4. Third-Party Cookies
Some cookies on our site are set by third-party services we use. These include:
- Google Analytics — for website traffic analysis and performance measurement
- Meta Pixel (Facebook) — for ad campaign tracking and audience remarketing
- Google Maps — for displaying our location map on the contact page
These third-party services operate under their own privacy and cookie policies, which we encourage you to review.
5. Managing & Disabling Cookies
You can control or delete cookies at any time through your browser settings. Here's how for common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Privacy, Search, and Services → Cookies
Please note: disabling essential cookies may prevent certain parts of our website from working correctly. Disabling analytics or marketing cookies will not affect your ability to use the site but may result in less personalised content.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting that signals to websites that you do not wish to be tracked. Our website currently does not respond to DNT signals, but you can manage tracking preferences through your cookie settings as described above.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: care@carenza.co.in
- Phone: +91 9619 10 70 70